Rewards Terms

1. Program is promotional only

The Program is a discretionary promotional benefit offered by CHILKOZA Restaurant (“Chilkoza”, “we”, “us”). It is not a prepaid account, gift card, bank product, or enforceable purchase contract for free items beyond what we choose to honour at the time of a valid redemption.

2. We control deals at all times

Chilkoza may, at any time and without prior notice or liability, change, limit, suspend, replace, or end any deal, stamp rule, free-item offer, eligibility rule, redemption method, participating menu items, locations, hours, or the Program itself. Current marketing (including “buy 3 meals, get any 1 cup free” or similar) is illustrative only and may be modified or withdrawn whenever we decide.

We may void stamps, free credits, or accounts that we reasonably believe were obtained through abuse, error, fraud, staff misuse, technical glitch, or violation of these Terms.

3. No guaranteed entitlement

Stamps, free cups, discounts, and other rewards are privileges, not rights. The free cup is limited to one biryani cup from the Cups menu per reward earned. Availability of stock, kitchen capacity, cashier verification, and store conditions may prevent redemption even if your account shows a reward. No unused stamps or rewards have cash value or are transferable unless we expressly say otherwise in writing.

4. Account & usage

You must provide accurate contact details and keep your login secure. One person / household may be limited to one account. You may not sell, share, or farm accounts or QR scans. We may require ID or order proof for redemption and may refuse service related to the Program.

5. Zero liability to the fullest extent permitted

To the maximum extent permitted by applicable law in the Kingdom of Bahrain, Chilkoza and its owners, staff, and affiliates have no liability arising from the Program, including without limitation: inability to redeem; changed or cancelled deals; lost stamps; account closure; app/website downtime; QR or tracking errors; or any indirect, incidental, special, or consequential loss (including lost enjoyment, data, or opportunity).

Where liability cannot be fully excluded by law, our total aggregate liability related to the Program for any claim is limited to zero (BHD 0) or, if a court requires a minimum, the lowest amount that court will enforce.

6. No commitment by Chilkoza

Nothing in the Program creates an ongoing commitment by Chilkoza to continue any offer, maintain any stamp balance, or provide future rewards. Participation is at your own risk and convenience.

7. Changes to these Terms

We may update these Terms at any time by posting a revised version on this page. Continued use of the Program after a change means you accept the updated Terms. Material changes may also be shown again at signup or login when we choose.

8. Contact

Questions about the Program: +973 7790 1777 · Busaiteen, Bahrain.